In Person Walk-In Support
Get face-to-face help on campus — no appointment needed.
Monday – Friday 11:00 AM – 1:00 PM
Peter Marsh Library (next to the Out of Hours entrance)
Available during term time only. Closed on Bank Holidays and University closures.
Contact IT Support by Phone or Email
We recommend submitting your query via the IT Support form for the fastest and most efficient assistance.
However, if you prefer to contact us by email or phone, here’s how:
Email Support
For email queries, please include the following details:
-
Your username (e.g., 00123456
or he12345
)
-
A clear description of your issue
-
Screenshots (if applicable)
Send your email to:
itsupport@bolton.ac.uk
Phone Support
For more urgent enquiries, you can call us at:
+44 (0) 1204 903444
Available between 08:45am - 17:00 (excluding bank holidays and University closure).
We’ll help resolve your issue as quickly as possible.
Please be ready to provide your username and a brief description of the problem.